Héctor Mario Sánchez Garza

Solutions Engineer, SysAdmin & Tech Enthusiast


HectorMarioSanchez@outlook.com
(+52) 811-070-8219
Nuevo León, México
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Intro

Solution focused IT Engineer with over 21 years of experience in Service Desk, Troubleshooting,
and Infrastructure Management. Skilled in delivering fast, reliable solutions to technical challenges,
ensuring consistent and optimal IT performance.

Experience & Knowledge Base

Linux SysAdmin

ITESM ~ Mar/2017 - Present
Linux VMs support and troubleshooting. UCS/CIMC/ESXi management.

Achievement:

Leader of configuring and maintaining 75 UCS Rack Servers on sites across
the country. Along the deployment of priority VMs on each site.

  • Ubuntu, SUSE, Red Hat support and troubleshoot
  • VMware virtual machine creation, configuration and support
  • VMware ESXi installation, configuration and maintenance
  • Azure located VMs support

Functional consultant on IT implementation

Independent/part-time ~ Aug/2009 - Present
Providing services to individuals, small businesses, private organizations,
and government offices.
  • Windows, OS X, iOS, and Android support and troubleshoot
  • Web Design and hosting related support
  • PC, Laptop, Smartphone, and Tablet repair

Professor

High School and University
Presenting and teaching a wide range of subjects, including technology, science,
project management, and administration ones.
  • CECyTE NL ~ Aug/2014 to July/2016
  • FACPYA ~ Aug/2010 to June/2013
  • UTE ~ May/2010 to Apr/2011

Service Desk Engineer

MAGNEKON S.A. de C.V. ~ Feb/2006 to Aug/2009
Reduced by 50% the time used to setup and configuration of workstations, per using different
tools and technologies. Thus, ensuring inventory was consistently organized and up-to-date.
  • Domain, email and DB server management
  • Data backup and migration
  • Data recovery

Help Desk Assistant

VIAKON Conductores Monterrey S.A. de C.V. ~ June/2004 to Jan/2006
Collaborated in a team on a pilot Linux implementation program, contributing as both a user and support
specialist, with the collective goal of repurposing old computers rather than disposing of them.
  • Remotely and on site user/client support
  • Workstation and device inventory, maintenance and upgrade

Education

Bachelor’s Degree, System Administrator Engineer (FIME-UANL)


Master's Degree, Human Resource Management (FACPYA-UANL)